This document sets out the terms and conditions of membership of the Plan. By completing and submitting your details to the practice or completing a Registration Form, you confirm that you are the legal owner of the animal(s) listed on the Registration Form and above, and that you wish to enter into a contract for membership of the Plan with The Veterinary Practice (TVP) that you provided your information to, subject to these terms and conditions.
Please read the terms and conditions carefully. If you have questions concerning them please raise these with TVP within 14 days of signing up to this plan.
Definitions
Leaflet – the leaflet detailing the Plan as provided by TVP
MVC – MiVetClub Limited (payment administrators for TVP)
Plan – the animal health services plan provided by TVP full details of which are set out in the Leaflet
Registration Form – the registration form overleaf
TVP – the veterinary practice detailed overleaf
You/Your – the customer details of which are set out overleaf
1. The Annual Plan Services
On submission of the completed Registration Form and payment of the first
monthly fee (as outlined in Clause 2.1), you will be entitled to receive the followingplan entitlements for the animal(s) named on the Registration Form if stated on Leaflet supplied by TVP:
- Annual booster and health check (as recommended by your vet)
- Annual worming programme
- £1 discount per additional horse on plan
- Other benefits and discounts may also be available to members of the Plan onselected products and services – for further details owners should refer to the practice plan Leaflet.
These benefits are not to be used in conjunction with any other offer. Please note that it is your responsibility to utilise the above listed benefits applicable to the relevant Plan and that you shall not be entitled to any refund in respect of unutilised benefits. THIS IS NOT AN INSURANCE POLICY so there are no insured benefits. Furthermore, please note that TVP you registered at may not provide all of these services and therefore it is important that you read these terms and conditions in conjunction with TVP Leaflet.
2. Payment
2.1 You agree that you will make monthly payments to TVP through administrators, MVC (or such replacement payment administrators as TVP shall notify to you from time to time) of the sum shown on the Registration Form, payable in advance. The first payment is payable by cash or credit card at the time of the Registration Form being submitted at TVP, with all subsequent payments payable by Direct Debit.
2.2 TVP reserves the right to increase the monthly payment shown on the Registration Form at its absolute discretion provided that it gives you not less than one month’s notice in writing of such increase. TVP shall not increase the monthly payment more than once in any twelve (12) month period. If you do not agree with the increase you may terminate your membership of the Plan with immediate effect by notifying TVP or MVC in writing within two (2) weeks of receiving notice of the increase.
2.3 If you fail to make any monthly payment on the due date for payment TVP shall be entitled to suspend the provision of goods and services to you until you have paid the overdue sum in full. Should you fail to do so within thirty (30) days TVP shall be entitled to terminate your membership in accordance with clause
2.4. 2.4 In the event of any monthly payment being unpaid one (1) month after it has become due, TVP may terminate your membership with immediate effect by giving notice to you.
2.5 All payments made to MVC are inclusive of VAT and for the avoidance of doubt no interest is charged on payments made under this agreement.
3. Term
Unless terminated earlier in accordance with clause 4 your membership of the Plan will continue for an initial term of one year. We will write to you 4-6 weeks before the anniversary date advising you that your agreement is due for renewal. If you do not opt to cancel before the expiry of the initial term of one year, your membership shall renew for a new 12 month period and/or until such time as it is terminated by you or MVC in accordance with clause 4.
4. Termination of this Agreement
4.1 TVP may terminate your membership of the Plan at any time (including during the initial term) by giving you notice of termination to take immediate effect if you commit any serious breach of these terms and conditions which shall include failure to meet your payment obligations as set out at clause 2. 4.2 You may terminate your membership of the Plan during the initial term of one year by giving TVP notice of termination to take immediate effect if: (a) you notify TVP of your desire to cancel within FOURTEEN days from the date you joined the Plan by giving notice as set out in clause 9 below; or (b) the animal(s) named on the Registration Form dies.
4.3 Either you or TVP may terminate your membership by giving one (1) month’s notice to the other at any time after the initial term of one year has expired.
4.4 Subject to clause 4.6 below, either you or TVP may terminate your membership on not less than one month’s notice in the event that TVP ceases to operate the Plan.